Your Project Journey with Custom Design & Build
From first conversation to final walkthrough, we’re with you every step of the way—and beyond
Building Trust Through Transparency
We understand that starting a home improvement project can feel overwhelming. That's why we've refined our 11-step process over years of successful projects, ensuring you have complete peace of mind from your very first phone call through years of enjoyment.
The Custom Design & Build Difference
- No pushy sales tactics—we're here when you're ready
- Your information stays 100% private
- Initial consultations with no obligations
- Personalized design tailored to your vision and budget
- 2-year craftsmanship warranty plus materials warranties
- Follow-ups at 3 and 6 months to ensure satisfaction
Our Proven 11-Step Process
Every successful project follows this comprehensive journey, ensuring nothing is overlooked and your expectations are exceeded at every stage.
Initial Phone Consultation
It all begins with a quick, no-pressure call. We'll discuss the general scope of your outdoor project, covering your goals, budget, and timeline. If we're a good fit, we'll schedule an in-person consultation to dive deeper into the details.
At-Home Consultation
We visit your property to meet you and evaluate your outdoor space. This hands-on approach helps us better understand your vision and allows us to make personalized recommendations based on your specific property and lifestyle.
Custom Outdoor Design
Using the details from our discussions, we create a customized design for your outdoor space. Whether it's a deck, patio, pergola, or a combination, we ensure every feature aligns with your needs and maximizes your budget.
Design Approval & Contract
Once you're thrilled with the design, we'll finalize all details and sign the contract. This step solidifies our commitment to bringing your outdoor dream to life with clear terms, timeline, and investment details.
Site Preparation
Before starting construction, we'll prep the area to minimize disruption to your property. We protect your landscaping and set up the workspace to ensure efficiency and cleanliness throughout the project.
Pre-Project Walkthrough
To ensure everyone is on the same page, we'll walk you through the project plan. We'll outline what to expect, address any last-minute questions, and confirm the timeline before breaking ground.
Build Phase
This is where the magic happens! Our skilled team brings your design to life with precision and care. We'll keep you updated throughout the process, so you always know what's happening and when.
Clean-Up
Once construction is complete, we thoroughly clean the area, leaving your new outdoor space spotless and ready to enjoy. We believe in delivering not just quality craftsmanship but a polished final product.
Final Walkthrough
The big reveal! We'll take you through your transformed outdoor space to ensure everything exceeds your expectations. If there's anything you'd like adjusted, we'll address it promptly—your satisfaction is our priority.
Warranty & Follow-Up
We back our work with a 2-year craftsmanship warranty and materials warranties, giving you peace of mind. Plus, we'll follow up at 3 months and 6 months to ensure you're still loving your new space.
Enjoy Your Outdoor Sanctuary
Your dream outdoor space is now ready for you to enjoy! Host gatherings, relax with family, or simply savor your beautifully transformed yard. Don't forget to share the before-and-after moments with friends and family!
Your Investment Is Protected
We stand behind our work with comprehensive warranties and ongoing support, because your peace of mind doesn't end when construction does.
Ready to Start Your Journey?
Take the first step toward your dream outdoor space with a no-pressure conversation