​ ​Hello there,
I’m Mark Szabo, and first, let me thank you for considering Custom Design And Build for your dream project. Once you’ve filled out our ‘Get a Quote’ form, you might be wondering what’s next. Let me walk you through the steps.

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1. Your Privacy Comes First
Your trust means the world to us, and I want to assure you of a few things:

  • We don’t trade in your information: I personally ensure that your details, whether they’re about you or your dream project, aren’t shared or sold to third-party entities.
  • No spammy emails: I know how annoying irrelevant emails can be. You won’t be receiving any from us.
  • No aggressive sales calls: You’ve trusted us with your project, and the last thing we’d want to do is hound you with relentless calls. Our relationship is built on respect and understanding.

2. Personal Oversight from Yours Truly
The moment you submit your details, they come straight to me. With an aim to give each project the attention it deserves, I enter your information into our Customer Relationship Management (CRM) program. This tool ensures that we’re always organized, aligned, and on the same page throughout our journey together.
3. A Picture’s Worth a Thousand Words
A visual can provide clarity in ways words sometimes can’t. So, if you couldn’t attach pictures initially, I’ll reach out personally, either by email or text, to request them. Your photos help me understand the space better and align our design concepts with your vision.
4. Setting Time to Chat
Communication is crucial. After getting a visual sense of your project, I’ll share a link to my calendar. This allows you to pick a time that suits you for a brief call. This conversation isn’t a mere formality. It’s our opportunity to dive deeper, clarify details, and ensure we’re aligned in making your vision a reality.
In Conclusion
Our process at Custom Design And Build is designed to make sure your experience, from initial inquiry to project completion, is as seamless and personalized as possible. Every project, including yours, is not just a task; it’s a partnership, a commitment, and a journey towards creating something exceptional.
Ready to bring your dream to life? Together, we’ll design, refine, and build it.
Warm regards,
Mark Szabo