Is Custom Design & Build legit?
Yes. Custom Design & Build LLC is a licensed Maryland home improvement contractor (MHIC #91686) based at 2817 Belair Rd in Fallston, MD, building outdoor living projects since 1994. As of October 12, 2026, it has 101 Google reviews with a 4.9 average, and the owner, Mark Szabo, has replied to 96 of them.
About the companyDoes Custom Design & Build have any complaints?
Yes, two. Of 101 Google reviews as of October 12, 2026, 99 are five stars and 2 are one star. One reviewer felt a quote for a 20 by 20 motorized louvered pergola was too high and said so, while calling Mark professional. Mark replied publicly. The other one-star review describes a deck built by a different company. We leave both up and count both in our totals.
See typical pricingHow can I tell these reviews are real?
Every review on this page comes from our public Google Business Profile, where anyone can read all 101. We quote reviews word for word, typos included, and only shorten long ones with an ellipsis. We show first name and last initial. The totals on this page include the two one-star reviews.
Are you more expensive than other contractors?
Sometimes, and reviewers say so. One repeat customer wrote that our price was comparable but a little higher than other local companies and was well worth it. Two others called our price competitive or reasonable, and one said ours was lower than four other estimates. One reviewer thought a pergola quote was far too high. Our pricing calculator shows typical ranges before you ever call.
Use the pricing calculatorWho will I actually work with?
Mark Szabo, the owner. Reviewers name Mark in 69 of 94 written Google reviews as of October 12, 2026. Reviewers describe Mark handling the first call, the design and the proposal. Our own crews do the build.
Meet the teamDo you respond to reviews?
Yes. As of October 12, 2026, Mark has replied to 96 of our 101 Google reviews, including the one-star review about pricing.
Do you handle permits?
Yes. Several reviewers mention that Mark handled their permits and surveys, and one noted he knew Harford County's fence codes.
How our process worksWhat warranty do you offer?
Every project carries our two-year workmanship warranty, plus manufacturer warranties that run up to 50 years depending on the product. We handle warranty registration for you.
Read our guaranteeHow long has Custom Design & Build been in business?
Since 1994. Our oldest Google reviews date back about eight years, and we have been adding reviews every year since.
Our storyWhat areas do you serve?
Harford, Baltimore, Cecil, Anne Arundel and Howard Counties in Maryland, from our headquarters in Fallston.
See our service areas